Water Utilities Digitalization – Billing and CRM System
Dailekh & Surkhet, Nepal
Dailekh — The project focused on strengthening water supply and sanitation services in Dullu Drinking Water Management Board, Dullu Municipality, Dailekh through CRM, meter reading, billing, and accounting systems to improve service efficiency and financial management.
Surkhet — The project focused on CRM-based customer relationship management system implementation in Lekbeshi Municipality (Kalyan), Surkhet, aimed at enhancing service delivery, transparency, and customer engagement.
Water Utilities – Water Quality Monitoring System
Lekbeshi Municipality (Kalyan), Surkhet, Nepal
The project focused on implementing a Water Quality Monitoring (WQM) system in Lekbeshi Municipality (Kalyan), Surkhet, to ensure safe and reliable drinking water supply. It enabled monitoring of key parameters such as turbidity, pH, and chlorine to improve water safety, compliance, and service quality.